Downtown Alliance Report: Lower Manhattan Scores High Marks from Its Office Workers

In collaboration with London-based global insight agency BVA BDRC, the Downtown Alliance conducted a survey of workers at Lower Manhattan businesses from March 19 through May 24, 2024. Responses by the 410 respondents suggest “that Lower Manhattan is and will continue to be a highly competitive location for businesses,” workers giving the “neighborhood high marks for its accessibility, vibrancy and safety, citing public transportation access, building amenities and the neighborhood’s beautiful water views among reason to love working downtown.” In response to business leaders’ concerns about employee satisfaction since the pandemic and the “struggle to engage employees, encourage in-person work and support retention, the Lower Manhattan BID partnered with BDRC to conduct the survey. Worker eligibility to participate in the survey required the person to be full-time employed, have a physical work-space available in a Lower Manhattan office building at the time of the survey, and could not be a fully remote worker. Survey findings revealed that 70% of the neighborhood’s office workers “are overwhelmingly satisfied with their Downtown office locations. Furthermore, “among respondents who have worked elsewhere in Manhattan during their careers, 79% reported being equally or more satisfied with their downtown work location,” of which “over a third were more satisfied working in Lower Manhattan than other Manhattan neighborhoods.” In addition, due to the neighborhood’s diversity of industries, “employees can easily find colleagues in similar or allied industries, helping to cultivate a sense of community and improve employee engagement.”

Source:    https://downtownny.com/research/adny-satisfaction-report-2024/